This Privacy Policy explains how Charter Boat (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or use our website charterboat.eu and related services.

By using our website or contacting us, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided voluntarily through forms, bookings, email, or calls, including:

• Full name

• Email address

• Phone number

• Address

• Payment or invoicing details

• Emergency contact information (if required for charter services)

b. Technical & Usage Data

Automatically collected through website usage:

• IP address

• Browser type and device information

• Cookies and tracking identifiers

• Pages visited and interaction data

c. Booking & Service Data

Information related to reservations, preferences, and communication history.

2. How We Use Your Information

We use collected information for purposes including:

• Processing bookings and providing charter services

• Responding to inquiries and customer support

• Improving website functionality and user experience

• Sending service updates, confirmations, and necessary communication

• Legal compliance and record keeping

• Marketing communication (only with consent)

3. Legal Basis for Processing

We process personal data based on:

• Contractual necessity (e.g., booking or service agreement)

• Legitimate interest (service improvement, security, fraud prevention)

• Your consent (newsletter, marketing communication)

• Legal obligation, where applicable

4. Data Storage & Security

We store data securely and take reasonable measures to protect it from:

• Unauthorized access

• Loss or destruction

• Alteration or misuse

Only authorized personnel and service providers have access to personal data.

5. Sharing of Personal Data

We do not sell your personal information.

We may share data only with:

• Trusted service partners (e.g., payment processors, logistics providers)

• Regulatory authorities when legally required

• IT and hosting providers supporting platform operations

All third parties are required to follow strict data protection standards.

6. Cookies & Tracking

Our website uses cookies to:

• Improve website performance

• Analyze user behavior

• Personalize user experience

You may adjust cookie settings through your browser at any time.

7. Data Retention

We retain personal data only as long as necessary for:

• Service fulfillment

• Legal requirements

• Accounting and reporting obligations

When no longer needed, data is securely deleted.

8. Your Rights (EU GDPR Compliance)

As an EU user, you have the right to:

• Access your data

• Request correction or deletion

• Restrict or object to processing

• Request data transfer (portability)

• Withdraw consent (for marketing or optional data usage)

To exercise your rights, contact us at:

📧 info@charterboat.eu
📞 +48 888 633 632

9. Marketing Communication

You will receive marketing messages only if you have opted in.
You may unsubscribe at any time.

10. International Transfers

If data is processed outside the EU/EEA, approved legal safeguards (such as Standard Contractual Clauses) will be applied.

11. Third-Party Links

Our website may contain external links.
We are not responsible for the privacy practices of other websites.

12. Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be published on this page with an updated revision date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

📍 Charter Boat
📧 info@charterboat.eu
📞 +48 888 633 632
🌐 www.charterboat.eu